Technical &
Product Support

We're here when you need us — 24/7 for emergencies, next business day for everything else.

After-Sales Support

After the purchase and installation of your technology, Central Communications' service doesn't end there. Our technicians are there to answer questions, make changes to settings, and ensure you get the full potential out of your equipment.

The vast majority of support can be done remotely, saving you money with no need for our technicians to attend site. We offer 24/7 emergency service and next-day response via email, phone or remote access for non-urgent enquiries.

Remote Support via HelpWire

We use HelpWire to connect directly to your computer and resolve issues fast — no technical knowledge required on your end. It's free, simple, and secure. When you call us for remote support, we'll send you everything you need to get connected.

1 Call us on 0800 848 0038 to start a remote session
2 Download and run the HelpWire app that we send you.
3 We'll take it from there.
HelpWire is free for customers to use and requires no installation — just download, run, and share your ID with our technician. The session ends the moment you close the app.

Send a Support Request